A small boat tugs a larger boat (a bulk carrier) in to port.

Tugging a bulk carrier in to port.

Business and services analytics

Our researchers develop mathematical sciences methods and technologies that are applied in many areas of Australia’s services sector, from finance to air traffic to healthcare.

  • 8 November 2010 | Updated 24 April 2013
  1. Overview
  2. Our Projects

Overview

Page 1 of 2

The Business and Services Analytics research program specialises in:

  • analysis of large data sets for service providers
  • optimisation of infrastructure
  • quantitative risk modelling

Analysis of large datasets

Service providers routinely capture data from their customers. But how well is it used?

Better analysis of data can lead to:

  • more efficient service delivery
  • better service planning
  • satisfied customers

Our skills in analytics and our unique statistical tools can play a key role in improving provision of services.

Optimisation of infrastructure

Over many years, we’ve enhanced the operations of:

Our work in risk management covers all aspects from identifying a problem to providing a software-based solution.

  • deep-water ports
  • rail systems
  • mineral stockyards
  • coal terminals and more

We can help infrastructure owners think differently about their investment options. We create tailored, maths-based software to develop and test planning and operating scenarios.

Quantitative risk

Our work in risk management covers all aspects from identifying a problem to providing a software-based solution.

We deliver robust, reliable measures of risk in areas such as:

  • finance
  • air transport
  • environmental services

Quantitative imaging

Our image analysis research supports the automation of imaging applications, while boosting throughput, reliability and reproducibility.

We apply our imaging expertise in areas including:

  • cellular imaging and analysis
  • 3D microstructure analysis
  • 3D plant phenotyping
  • dynamic imaging
  • quality inspection

Bioinformatics and biostatistics

Our research in bioinformatics and biostatistics is applied across medical and environmental research. We deliver quality analysis of biological data to

  • discover biomarkers for disease diagnosis
  • measure microorganisms in environmental samples
  • integrate genomic, metagenomic and epigenetic data

Successful teams

We focus our skills in the following research teams:

  • modelling, optimisation and simulation
  • algorithms and modelling for risk analysis
  • algorithms for image analysis and object tracking
  • bioinformatics and biostatistics

We also work across CSIRO with specialists in many areas of science such as information and communication technologies and ecosystem modelling.

Our clients benefit from our:

  • innovative mathematical sciences research
  • strong national and international links
  • core of intellectual property.

Previous and current clients include:

  • Queensland Rail
  • BlueScope Steel
  • Broome International Airport
  • Port Waratah
  • GFI financial software (US)
  • NSW Health

Learn more about CSIRO Mathematics, Informatics and Statistics.